Location: Perth Western Australia | Phone: +61 403 539 010


Swarup D.

Tekkon Team Profile
Swarup D.
Customer Service Officer

Highly organized individual with polished communication style and time management skills offering active listening skills, proven ability to handle a lot of queries, and resolve issues in a professional manner. Also a software developer and a junior researcher with an avid interest in Software Engineering and Machine Learning, who is committed to his work and is passionate about traveling and meeting new people. 

Tekkon: Service Oriented Startup
[ Jul 2020 – Present ]
Customer Service Officer /Flutter App Developer
  • Responsible for working directly with clients for their projects.
  • Responsible for preparing service reports by collecting and analyzing the client’s information.
  • Work in the BLoC architecture pattern.
  • Create screens and widgets as per the approved wire-frame.
  • Work independently with different flutter packages and for different devices (Mobile, Tablet).
  • Building sustainable relationships of trust through open and interactive communication with clients.
An Outsourcing IT Company
[ Jan 2019 – Jun 2020 ]
Customer Service Representative
  • Communicate with customers over skype and other tools of communication.
  • Using, understanding the company software in detail, and explaining it to the customer queries.
  • Co-operate with technical teams regarding any technical issues.
  • Data conversion from Client standard data to WallBee Standard Data in Excel.
  • Data entry for new WallBee clients registered for New Standard System.
  • Use of GIT Bash command to clone the existing projects and testing of project UI operations using Microsoft Visual Studio.
  • Use of Jira (Project Management Tool) to create a task explaining the steps of issues faced in UI.
Organizational Skill
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