Dheeraj A.
Tekkon Team Profile
Dheeraj A.
Automation and Integration Engineer (CRM, Hubspot)
An innovative and experienced software engineer with over 9 years of expertise in Salesforce CRM, app development, and robust software engineering. Skilled in designing scalable, secure, and performance-optimized solutions to meet diverse business requirements. Proficient in cloud services, programming frameworks, and fostering dynamic collaboration to effectively align business objectives with advanced technological solutions.
Work Experience
Insight Workshop
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[ Apr 2024 – Present ]
Salesforce Consultant
- Designed and developed an application for the sales and service teams using Salesforce App Builder.
- Defined workflows and processes for opportunities and leads to enhance operational efficiency.
- Translated business requirements into technical solutions using Apex language and Lightning Web Components.
- Administered roles, profiles, and permission sets to ensure proper access control for Salesforce users.
- Migrated legacy workflows from Process Builder to Flow for improved scalability and maintainability.
- Developed and implemented trigger handlers and test classes using Apex, ensuring high code quality and coverage.
- Managed the deployment of sandbox changes to production, including rigorous validation, testing, and code coverage reviews.
- Led the integration of HubSpot with SugarCRM, creating module-based components to streamline business processes.
- Created comprehensive reports and dashboards tailored to meet the specific needs of various departments, enabling data-driven decision-making.
Silver Lining Systems Sdn Bhd
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[ Mar 2023 – Jul 2023 ]
Application Developer – Contract
- Developed a cross-platform mobile application using React Native.
- Managed database operations and structures using MySQL.
- Built and maintained APIs with Laravel to support seamless integration and functionality.
- Implemented and maintained RESTful APIs to enhance the mobile app’s functionality.
- Conducted thorough requirement analysis to ensure app development aligned with client needs and objectives.
- Designed system architecture and optimized data flow for peak performance and scalability.
- Actively participated in team meetings for workflow discussions and sprint planning, fostering effective collaboration.
- Deployed API files on cloud servers to enable seamless accessibility and operational efficiency.
- Maintained version control of the codebase, ensuring efficient collaboration and change tracking throughout the development lifecycle.
Bidhee Pvt. Ltd.
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[ Jun 2022 – Sep 2022 ]
Senior Software Engineer
- Developed robust modules using Laravel for efficient web application development.
- Managed databases effectively with MySQL to ensure optimal performance.
- Leveraged Amazon Web Services (AWS) to build scalable and reliable infrastructure.
- Utilized Apache as the webserver to ensure smooth and efficient web operations.
- Implemented server-side scripting using PHP for dynamic content generation.
- Addressed and resolved QA-reported bugs to maintain the stability and reliability of existing modules.
- Managed version control for source code across staging, production, and development environments.
- Conducted in-depth requirement analysis for the integration of new features, ensuring alignment with client needs.
- Provided ongoing maintenance, support, and customization of existing software to meet client specifications.
- Actively participated in client meetings and conducted demonstration sessions to showcase software functionality and gather feedback.
Neo Software Pvt. Ltd.
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[ Sep 2019 – Dec 2021 ]
Software Engineer
- Developed a user-friendly application portal for Nepal Oil Corporation (NOC) to streamline recruitment processes.
- Implemented user registration features, including email verification, to enhance security.
- Enabled users to apply for vacancies, edit their applications, and track the status of their submissions.
- Created a profile management system allowing users to view and update their profiles.
- Implemented form and application validation to ensure data accuracy.
- Utilized PHP Zend Framework and CodeIgniter for efficient and scalable application development.
- Integrated Oracle DB and SAP HANA DB to ensure robust and secure data management.
- Hosted and maintained the web application on AWS EC2/Lightsail servers, ensuring continuous availability and optimal performance.
- Established a test environment to support validation and quality assurance processes.
- Worked on the development of the Vehicle Registration System (VRS) in collaboration with F1Soft and the District of Transport Ministry (DOTM).
- Integrated the eSewa module for seamless digital payment solutions, enhancing the user experience.
Rillmark Pvt. Ltd.
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[ Feb 2015 – Aug 2019 ]
Software Engineer
- Proficiently managed the entire Episerver CMS, demonstrating expertise in both versions 6 and 9.
- Oversaw the Product Information Management (PIM) system to ensure accurate and streamlined product data across platforms.
- Led successful localization efforts for websites spanning 60+ countries, adapting content to diverse cultures and languages.
- Implemented strategies to present content seamlessly in 30+ languages, improving global accessibility and user engagement.
- Creatively designed and localized landing pages tailored to specific regions, contributing to a more personalized user experience.
- Led data management and content analysis tasks, ensuring effective collaboration across multiple countries.
- Conducted website audits and utilized insights to implement redesigns, enhancing website functionality and user experience.
- Demonstrated a keen eye for design by creating engaging promotional pages, campaign pages, product launch landing pages, and dynamic carousel designs.
- Created and managed EC2 instances across various regions based on project requirements.
- Installed and configured software on EC2 instances to optimize performance.
- Managed security groups to ensure a secure system environment.
- Associated and disassociated Elastic IPs with websites for flexible and dynamic addressing.
- Implemented snapshot creation and volume management for live site backups.
- Managed hosted zones using Route 53 for efficient DNS management.
- Set up LightSail servers, performed snapshot migrations, and managed network configurations.
- Configured SSL for secure data transmission.
- Effectively managed email servers to ensure seamless communication.
Education
Indian Institute of Information Technology Allahabad
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[ 2010 – 2014 ]
Bachelor in Technology (B.Tech), Electronics and Communication Engineering
Technical Skills
Salesforce CRM
Administrator, Apex, LWC
Hubspot CRM
Integration with SugarCRM
Episerver CMS
Proficient in versions 6, 9, and 10
React
Nodejs
PHP
AWS
Laravel
React Native
Codeigniter
Soft Skills
Communication
Leadership
Team Player
Problem Solving